//FREQUENTLY ASKED:

What is ISEKAIYA?

ISEKAIYA is a premium anime lifestyle brand built by the team behind IZAKAYA (Dayton, OH). We fuse streetwear, rave culture, and itasha expression into high-spec drops and immersive nightlife events.

Where do you ship from?

All orders are packed and shipped from our HQ in Dayton, Ohio. We currently ship domestically and internationally via USPS.

How long will it take to receive my order?

Orders are processed weekly. Please allow 1–3 weeks for fulfillment, especially during high-volume periods like conventions or drops. Once shipped, USPS typically delivers within 2–5 business days (U.S.).

Do you offer returns or exchanges?

All sales are final. We do not offer returns or exchanges. If your item arrives damaged or defective, contact us within 7 days of delivery and we’ll work to replace it.

Do you restock sold-out items?

Generally, no. ISEKAIYA drops are limited-run only. Once a product is gone, it’s archived. Want something to return? Submit your email via the restock alert form — it helps us decide what might get reactivated.

What size should I order?

Our apparel uses oversized, streetwear-inspired cuts on premium blanks. Check the size guide on each product page before ordering. If you're between sizes, we suggest sizing down for a tighter fit.

Can I buy your merch in person?

Yes — we occasionally activate limited merch drops at ISEKAIYA-hosted events and at select collabs. Follow us on Instagram or join our newsletter for drop intel.

Do you offer wholesale or retail stockist options?

Not at this time. ISEKAIYA is a direct-to-consumer brand built on controlled drops and curated releases.

Where can I find your event schedule?

All active events are listed on our Events page. You can also follow announcements in our Discord or on Instagram.

Can I collab with ISEKAIYA?

Maybe. We’re selective, but open to brand collabs, music submissions, car culture partnerships, or visual projects. Send a brief proposal to contact@isekaiya.com and we’ll take a look.